Job Opportunities

SightLine Applications is a small and fast moving company developing onboard video processing systems for the unmanned vehicle and security systems industry. You will have the opportunity for rapid skill development, work directly with customers, and become part of an experienced development team to deliver cutting edge video processing algorithms on the latest Texas Instruments high performance multi core linux ARM/DSP processors.

If you are interested, please contact us at: hr@sightlineapplications.com

June 15, 2017

We are continuing to build our team and are currently looking to hire a Senior Project Manager – Customer Technical Support. Position to be filled for either our Portland or Hood River location:

Senior Project Manager – Customer Technical Support

SightLine Applications is seeking a smart and talented candidate with demonstrated customer-forward technical interface experience to join its team. SightLine provides cutting-edge video processing systems for the aerospace industry. We are a small and innovative company and are looking for someone who is enthusiastic about making a significant contribution.

Position Description
Providing superior technical support is critical to our reputation and success. Candidate must be able to:

  • Maintain a cognizant understanding of technical issues and actively support relationships with more than one hundred different customers and a growing team of international agents/resellers
  • Work within the business development team to triage current requests and diagnose customer needs
  • Allocate engineering resources, prioritize support tasks, and set realistic deadlines
  • Effectively communicate expectations, timeline, technical support, etc. to customers all over the world
  • Provide internal development feedback based on customer needs to define and prioritize outreach, new products, and features

Candidate should have experience and confidence with the following:

  • Project management (both customer and internal)
  • Customer interaction
  • Managing internal engineering teams
  • Superior communication skills (written, verbal)
  • Tools proficiency (CRM, Outlook, Office Suite)
  • US citizen or green card holder

Valuable Experience
Other preferred experience includes:

  • Providing complex-system technical support
  • Engineering background
  • Familiarity with UAV, camera/surveillance systems, DOD, complex avionics system integration
  • Technical Sales

Competitive salaried position, paid holidays and PTO, health plan, IRA, stock option plan, no dental or vision.

Work on-site at either our Portland or Hood River office, with occasional day-work at other office. Some travel required (less than 10% anticipated).
No recruiters, please.

SightLine Applications is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.